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Cookies Policy

This Cookies Policy explains how Bao Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they may be used and the choices available to you. This policy should be read together with our Privacy Policy and other website terms that apply to your use of Bao Casino.

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About cookies

Cookies are small text files that a website may place on your computer, tablet, mobile phone or other device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies can help a website function properly, remember settings and provide information about how visitors use its pages.

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Bao Casino may also use technologies that perform a similar function, including pixels, tags, local storage, software development kits and device or browser identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.

Some cookies are placed by Bao Casino, while others may be placed by service providers or other third parties that support website operations, security, measurement or communications. The technologies used may vary over time as the website, its features and supporting services change.

How cookies are used

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be linked with information associated with your account, device or website activity. When this occurs, the information will be handled in accordance with applicable privacy requirements and our Privacy Policy.

Cookies may be used to remember your selections, help protect accounts and transactions, maintain website sessions, improve performance, understand visitor behaviour and support relevant communications. The use of a particular cookie depends on the relevant website feature and your settings.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support account access, secure sessions, navigation, fraud prevention, system security, traffic management and the delivery of pages or services you request. Without these cookies, some parts of the website may not operate correctly.

Strictly necessary cookies are generally used to provide a service you have requested and cannot always be switched off through ordinary cookie settings. If you block them in your browser, certain functions may be unavailable, may not work as intended or may require you to repeat an action.

Preference and functionality cookies

Preference cookies help remember choices you make, such as language, region, display settings, consent selections or other options that make the website more convenient to use. Functionality cookies may support features that are not strictly essential but are designed to provide a more consistent experience.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, general navigation patterns, error messages and the performance of website features. This information may be used in an aggregated or otherwise limited form to improve content, usability, reliability and technical performance.

Analytics information is not intended to identify you personally. Nevertheless, information collected through analytics tools may be combined with other information in limited circumstances, subject to applicable law and the privacy information provided to you.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, understand whether communications are relevant and limit repeated advertisements. They may also help a service provider display or report on content based on browsing activity across websites or services. These cookies are not required for basic website access and may be controlled through available preference tools or browser settings.

Security and fraud-prevention technologies

Cookies and related technologies may be used to detect unusual activity, protect accounts, reduce automated abuse, support responsible security controls and help investigate suspected fraud or misuse. These technologies may collect information about a device, browser, session, network connection or interaction with the website.

  • Essential technologies that allow requested website functions to operate.
  • Preference technologies that remember settings and choices.
  • Analytics technologies that help us understand website use and performance.
  • Security technologies that support account protection and fraud prevention.
  • Marketing technologies that may help measure communications or advertising, where applicable.

Third-party services and your choices

Some website features may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies on our behalf, or may collect information in accordance with their own privacy policies. Their services may include hosting, security, analytics, payment support, customer assistance, communications, content delivery and consent management.

Third-party services may change, and the cookies associated with a service may also change. Where appropriate, information about relevant providers and available choices may be shown in the website's cookie preference tool or within the provider's own privacy information. You should review third-party policies if you want to understand how those providers handle information.

Cookie preference tool

Where a cookie preference tool is available, you can use it to review and adjust the categories of non-essential cookies you accept. Your choices may be saved in a preference cookie so that the website can remember them. If you clear your cookies, change browser settings or use another device or browser, you may need to set your preferences again.

If you have previously accepted optional cookies, you may be able to withdraw or change that consent through the same preference tool. Withdrawing consent does not normally affect processing that occurred before the change. It may also not remove cookies that are strictly necessary for the website to operate.

Browser controls

Most browsers allow you to view, delete, block or restrict cookies through their privacy or security settings. You may also be able to receive a notification before a cookie is stored. The steps differ between browsers and devices, so refer to the help information provided by the browser or device manufacturer.

Blocking all cookies may affect the website experience. You may be unable to sign in, keep a secure session, save preferences, complete certain processes or use features that depend on cookies. Deleting cookies does not necessarily delete information already held by Bao Casino or a service provider.

  1. Use the website's cookie preference controls, where available.
  2. Adjust cookie permissions in your browser or device settings.
  3. Delete stored cookies from your browser when you choose.
  4. Review the privacy information of third-party services that operate on the website.
  5. Contact Bao Casino through the available website support or privacy channel if you have a question about your choices.

Further information and policy changes

Information collected through cookies

Depending on the technology and the website feature involved, information collected may include an IP address, browser type, device type, operating system, general location, referring page, pages visited, time and date of activity, session information, cookie identifiers and interactions with website content. This information may be used for the purposes described in this policy and our Privacy Policy.

We aim to use information collected through cookies only for legitimate operational, security, analytical, service improvement or communication purposes, as applicable. Information may be accessed by authorised personnel and service providers who need it to perform relevant functions. It may also be disclosed where required or permitted by law, to protect rights or safety, or to prevent suspected misuse.

Retention

Cookies may be either session cookies or persistent cookies. Session cookies are generally removed when you close your browser, while persistent cookies remain for a period set by the website or relevant provider, unless you delete them earlier. Retention periods can vary according to the purpose of the cookie, technical requirements, security needs and applicable legal or business requirements.

Children and young people

Bao Casino is intended for people who are legally permitted to use online gambling services in their location. We do not knowingly use the website to collect information from people who are not permitted to use these services. If you believe that a person who should not access the website has provided information or used the service, please raise the matter through the available website support or privacy channel.

Responsible use of the website

Cookies cannot determine whether gambling is suitable for you, and they do not replace responsible gambling tools or personal decisions. If gambling is causing concern, consider using the account and activity controls available on the website, taking a break or seeking support from an appropriate Australian gambling-help service.

Changes to this policy

We may update this Cookies Policy to reflect changes to the website, the technologies we use, service providers, legal requirements or our privacy practices. The updated version will be made available on this page and will apply from the stated or implied effective date. We encourage you to review this page occasionally so you remain informed about how cookies and similar technologies may be used.

If you have questions about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the contact, support or privacy options made available on the Bao Casino website. We will consider enquiries in accordance with applicable requirements and the information provided in our Privacy Policy.